How To Change Things When Change Is Hard
CDR Approved for 15 CPEU for RD/RDNs and DTR/NDTRs.
CBDCE Approved for 15 CEU for CDCESs.
Activity Expiration Date: 10/14/2027
EXAM ONLY. Book not included.
Want more tools to guide your clients toward lasting behavior change? This CEU Self-Study course is available as part of The Behavior Change CEU Bundle—save 20% when you bundle!
Enjoy the book at your own pace—hard copy, eBook, or audio.
When you're ready, complete your exam online.
After you pass, receive your CEU certificate!
You will be able to:
Recognize how conflicts between the rational and emotional minds create barriers to client progress.
Apply strategies to help clients align both systems and achieve lasting behavior change.
Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?
The primary obstacle is a conflict that’s built into our brains. Psychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine.
This tension can doom a change effort - but if it is overcome, change can come quickly.
In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results:
The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.
The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.
The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service
In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change.
Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.
48 multiple choice questions.
This is an open-book exam.
Unlimited retakes.
Activity Type: 741 - Prior Approved Enduring Activity
Activity Number: 185644
10.6.2 Applies a variety of counseling theories, psychological methods and strategies that empower clients/patients to make changes.
10.6.3 Applies counseling principles and evidence-based practice when providing individual or group sessions.
10.6.4 Identifies indications, contraindications, benefits, risks and limitations of counseling or behavior change therapy.
10.6.5 Demonstrates an understanding of transference and countertransference in therapeutic relationships.
10.6.6 Determines client/patient expectations and aspirations and manages situations wherein these expectations cannot be met.
10.6.7 Assesses client/patient readiness to change when applying specific counseling strategies.
10.6.8 Develops counseling or coaching goals in collaboration with clients.
10.6.9 Assists with resolution of barriers to achieving goals of counseling and coaching.
10.6.10 Evaluates the effectiveness of counseling or therapy and makes modifications as required.
Heath, C., & Heath, D. (2010). Switch: how to change things when change is hard. New York, Broadway Books.